Contact Us

Contact Us

We’re here to help and would love to hear from you.

At The Lenity, customer satisfaction is our priority. Whether you have a question about our handbags, need help with your order, or simply want more information, our support team is ready to assist you.

Get in Touch

Business Name: The Lenity
Email: support@thelenity.com
Phone: +44 7460 741535

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday – Sunday: Closed

Business Address

82 James Carter Road
Bury Saint Edmunds
IP28 7DE
United Kingdom

Customer Support

For faster assistance, please include the following details when contacting us:

• Your Order Number (if applicable)
• A clear description of your query
• Any relevant photos (for damaged or incorrect items)

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing The Lenity — we’re always here to help.